First Fed wins Bank of the Year Award
The Ohio Bankers League announced First Federal Community Bank N.A. as the recipient of the 2024 Bank of the Year.
The Ohio Bankers League announced First Federal Community Bank N.A. as the recipient of the 2024 Bank of the Year. This accolade recognizes a financial institution that has demonstrated achievements in strategic growth, workplace culture, community engagement, advocacy, innovation and financial education.
“First Federal Community Bank N.A. exemplifies what it means to be an outstanding community bank,” said Michael Adelman, president and CEO of the Ohio Bankers League. “Their commitment to their employees, customers and the broader community reflects the highest standards of our industry.”
The Bank of the Year Award is based on criteria including the following:
—Strategic growth initiatives: First Federal Community Bank N.A. has achieved milestones through strategic planning and market expansion while maintaining financial stability.
—Workplace culture and employee well-being: The bank has created a supportive and inclusive work environment that prioritizes employee health, professional development and engagement. First Federal Community Bank has been certified as a Great Place to Work every year since 2019. In 2023 they were named a Best Bank to Work for in America by American Banker, coming in 68 out of 90, and one of only three banks in Ohio on the list.
—Community outreach and involvement: The bank’s community service efforts, philanthropic contributions and volunteerism have positively impacted numerous local organizations and initiatives. The bank employs over 100 local experts whose job is to be a guide for the community.
—Advocacy: First Federal Community Bank N.A. has shown leadership in advocating for policies that benefit the banking industry and the communities it serves.
—Innovation and technology: The bank has embraced cutting-edge technology to enhance customer service and operational efficiency, setting a benchmark for technological advancement in banking.
—Financial education: The bank has actively provided financial literacy programs to empower community members with the knowledge they need for sound financial management.
“Winning this award is a testament to the hard work and dedication of our entire team,” said Trent Troyer, CEO of First Federal Community Bank N.A. “We are committed to delivering excellence to our customers and making a lasting difference in our communities.”