Jo-Ann employees bid farewell to store
It was an emotional day for 21 employees of Jo-Ann Fabric and Craft Store in New Philadelphia as they closed the doors for the final time on Monday, April 28.
It was an emotional day Monday, April 28 as 21 employees said their goodbyes at Jo-Ann Fabric and Craft Store, 400 Mill Ave., New Philadelphia. The store officially closed after 14 years at the New Philadelphia location.
By closing day, the building stood nearly empty — just shelves and racks remained. The liquidation process began Feb. 15, and nearly all the merchandise had been sold before the remaining items were removed by a liquidator.
Employees shared stories about the bonds they formed during their time at the store.
Sue Henriksen, a part-time employee for 22 years, began her career with Jo-Ann as a seasonal worker after retiring from teaching at New Philadelphia Middle School. Her first assignment was at the former store location in Dover.
“I worked at the cut counter, cutting fabric,” Henriksen said. “I really enjoyed talking to people, and they always made a point to thank us for helping them. I plan to sit on my porch and drink coffee.”
Store manager Deb Flowers, who retired from Canton City Schools before leading the New Philadelphia location for five years, praised the team’s resilience and growth.
“This is a group of employees like no other,” Flowers said. “Some needed confidence and values reinstated. I could not have operated the store without them. I was able to see the growth of the employees.”
Flowers credited assistant manager Andrea Valdinger and full-time employee Lois Girard for their leadership.
Penny Surber, who marked her four-year anniversary at the store on closing day, previously taught preschool special education in New Philadelphia.
“I was at the cut counter and loved learning so much about technology. The younger employees helped us with that, and this experience was fun,” she said.
Samantha Butcher, who worked for three years as a cashier and stocker, said she loved everything about her job, especially the customers. “They were so nice,” she said.
Many employees expressed gratitude for the supportive community and the joy of helping customers with craft projects and product recommendations.
Kyra Downing said the job helped her come out of her shell. Initially quiet, she learned to operate the cash register and assist with inventory. Molly Allison, a one-on-one aide at Tuscarawas Central Catholic High School, called Jo-Ann her secondary family, where she felt free to be herself and have fun.
Liz Lippencott, who worked for three years folding and stocking T-shirts, said she enjoyed working around people. Kaylee Hupp, an employee of five years, worked unloading delivery trucks.
Olivia Hill, who was homeschooled and worked at the store for more than two years, recalled being offered a part-time manager position during her interview.
“Every job in the store helps with upper-body strength,” Hill said, adding the truck team was amazing.
Carol Hoffman joined the staff after retiring from the Farm Bureau following a 31-year career. She worked as a cashier, on the cut counter and cross-trained in other departments. “Working here was the best decision I made,” she said. “The customers were wonderful.”
Aimee Basnett, who started working at the store in February, said, “This group became family. It is a great work environment, and I have made so many friends in a short time. I loved the customers.”
Although the store is now closed, the employees plan to meet regularly for dinners to continue the friendships they built through their time at Jo-Ann Fabric and Craft Store.