Mast Pharmacy - Community service from people who care

  • By Mark Weaver
  • December 29, 2010
  • 338
                        
Sometimes the best way to predict the future is to look at the past. For a company like Mast Pharmacy, all you have to do is look at their track record of community service and it’s clear where the store is going in the future. For owner Rod Mast, it’s been thirty years since he opened his first store on the west end of Berlin. Now with four stores scattered across two counties, the Mast Pharmacy brand of service is reaching people in Millersburg, Shreve and Wooster as well. This is a company with roots deep in the communities it serves. Many on Mast’s staff are local people who have been with the company for 10-25 years. Mast Pharmacy has also acquired the former Village Drug in Sugarcreek, entering the Tuscarawas County market for the first time. It’s a good fit for the Mast family of stores, an independent, small town pharmacy with a history of serving its customers well. A few years ago Mast Pharmacy moved their Berlin store to the German Village building, and Mast believes that was a good move, not just for his business, but for his customers as well. They are now in the same building as a grocery store, hardware store, and book store, as well as a bank branch office, a medical office, and several other businesses, making them so much more convenient for busy shoppers, and especially for the Amish community. Three of the Mast Pharmacy locations now have digital photo kiosks, which is just another small way of making life easier for his customers. The pharmacy offers 24 hour service to Hospice and to area group and nursing homes as well. They also have delivery service available for their customers. Mast continues to offer his professional services to Hospice, both in Holmes and Wayne counties. Mast’s passion for the health needs of his community go far beyond filling prescriptions. He stays abreast of government actions and regulatory changes that affect the independent pharmacies of the state. Mast has worked actively with congressmen and government officials to bring about changes that will be beneficial to his customers. Thanks to recent actions, Mast now feels confident that his store will be able to offer flu shot clinics in 2011. Mast sees his stores and their role in the community as part of the bigger picture in serving the health needs of the community. By properly serving the pharmaceutical needs of their customers, Mast Pharmacy is helping to keep people healthy, thereby minimizing doctor and hospital visits, and reducing not just insurance costs but overall health care costs. Mast’s plans for 2011 are simple. He believes in offering a level of service customers won’t find elsewhere, with a staff that knows and loves the community they serve. Mast seems just as concerned about improving his community as he is in growing his business. “We appreciate so much the people that support us,” Mast said. “We just want to remain an active, vital part of the community we serve.” If history is an indicator, Mast Pharmacy will do exactly that.


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