WCH earns 5-star rating once again
In the annual ratings from the Centers for Medicare & Medicaid, which rates over 3,000 acute care hospitals across the nation, Wooster Community Hospital notched a 5-star rating again.
Every year the Centers for Medicare & Medicaid rate over 3,000 acute care hospitals across the nation. And every year Wooster Community Hospital scores well. This year it notched a 5-star rating again.
“It’s a big deal,” said Tara Raudebaugh, WCH vice president of quality management. “We are the only acute care hospital in the area who was awarded the 5-star rating this year.”
The CMS considers five quality metrics: readmission, mortality, safety of care, timely and effective care, and patient ratings.
“This rating really speaks to our culture and teamwork as well as the expertise of our staff and providers,” Raudebaugh said. “Without the right people and processes in place, a 5-star rating isn’t possible. We are always striving to reach the next level of excellence. We are never satisfied with status quo.”
Michelle Quisenberry, director of marketing and public relations, said patients should know they have a choice for their care. “You can choose where you have your surgery. We are a 100 Top Hospital as well. Patients should look carefully at their options,” she said.
Publicly reported information regarding the 5-star rating can be found at www.medicare.gov/care-compare/.